Your role at a glance

At Legal & General, we are growing and have a fantastic opportunity for a Transition Consultant to join our Pension Risk Transfer Client Services team.

Pension Risk Transfer (PRT) helps defined benefit pension schemes manage their annuity liabilities, through buy-out, buy-in and longevity insurance arrangements.

Client Services work to understand the needs of corporate clients and individual customers in order to service their requirements.

The purpose of this role is to work with Employee Benefit Consultants and Trustees of new PRT business in order to reconcile scheme member data and accurately & contractually record the benefits secured. This provides a legal contract between L&G and the Trustees and a document for the future administration of the scheme.

We support and offer hybrid and flexible ways of working, and whilst Hove would be your base office, you will be able to work in an agile way from both the home and the office.

Your role at a glance

Are you an experienced Quality Assurance Analyst?  Do you have keen eye for detail and strong relationship building skills? Do you want to work Monday-Friday and, have every weekend off?  Would you like to join an employer, who cares for its colleagues, and, who is a force for good in society?

If this sounds like you, then look no further! We’re recruiting for Quality Assurance Analyst  with a starting salary of £21,000-£30,000, plus bonus. This is typically between 6% and 13% of your base salary.

 Our Customer Service roles are partially home based and partially from our Cardiff office.

We love giving back to our community. We have announced that our Cardiff office will move to The InterChange Building in Cardiff Central in 2023. We are completing a £400m regeneration project, the largest privately funded development in Wales. This move will see our people placed at the beating heart of the incredible £400m investment we're making in the city, and its long-term future.

Here’s what our colleagues said about working for Legal and General:

‘You can really thrive and shine if you work hard. Your role could be your springboard to a lifelong and successful career.’

‘Colleagues are given a platform to build a career within a big and successful company, where you really matter. People progress into underwriting, claims, HR, management, quality and IT just to name a few!’

‘I work with amazing people who are passionate and supportive. There is a real sense of community who celebrate with you at your highest and help bring you up from your lowest.’

‘I am in introvert. Everyone is welcome at L&G. Even though I’m a little quieter, I’ve still been made to feel part of the team and everyone is super friendly.’

We love working at Legal and General and know you will too. Here are some of the amazing perks our colleagues get:

• You’ll get rewarded for your hard work and effort through our performance related bonus scheme. This is typically between 6-13% of your base salary. As your skillset grows within Legal and General, it’s possible your bonus potential will too.
• 25 days holiday, plus bank holidays, 26 days after 2 year’s service. You can also buy and sell holiday meaning you’ll have plenty of time to do what you love outside of work.
• We can help you save for your future: our pension scheme gives you a 5% company contribution, plus we will match up to a further 5% of your personal contribution.
• Life assurance x8 of your annual salary.
• Free individual private medical insurance. You can also add your dependants on for a small cost.
• Our people know great people. Recommend L&G as a great place to work and earn £500-£3500 if someone you know joins us.
• We offer a host of money saving benefits including a variety of company share schemes and, discounts at a huge range of high street stores and on our own products.

Your role at a glance

Would you like to join an employer who is passionate about supporting your development? Do you want a progressive career, where you can learn more and, earn more? Do you want to work Monday-Friday and, have every weekend off? Would you like to join an employer, who cares for its colleagues, and, who is a force for good in society? If this sounds like you, then look no further! We’re recruiting for Administrators with a starting salary of £18,500-£22,000, plus bonus. This is typically between 5% and 10% of your base salary.

Internally, this role maybe called something different, depending on which team you join. We’ll work with you on which department compliments your personality and strengths best.

We have announced that our Cardiff office will move to The InterChange Building in Cardiff Central in 2023. We are completing a £400m regeneration project, the largest privately funded development in Wales. This move will see our people placed at the beating heart of the incredible £400m investment we're making in the city, and its long-term future.

Our Customer Service teams are made up of professionals from a range of backgrounds including call centre, retail, hospitality, and sales to name a few. Our Customer Service roles are partially home based and partially from our Cardiff office.

Here’s what our colleagues said about working for Legal and General:

‘You can really thrive and shine if you work hard. This role could be your springboard to a lifelong and successful career.’

‘Colleagues are given a platform to build a career within a big and successful company, where you really matter. People progress into underwriting, claims, HR, management, quality and IT just to name a few!’

‘I work with amazing people who are passionate and supportive. There is a real sense of community who celebrate with you at your highest and help bring you up from your lowest.’

‘I am in introvert. Everyone is welcome at L and G. Even though I’m a little quieter, I’ve still been made to feel part of the team and everyone is super friendly.’

We love working at Legal and General and know you will too. Here are some of the amazing perks our colleagues get:

• You’ll get rewarded for your hard work and effort through our performance related bonus scheme. This is typically between 5-10% of your base salary. As your skillset grows within Legal and General, it’s possible your bonus potential will too.
• 25 days holiday, plus bank holidays, 26 days after 2 year’s service. You can also buy and sell holiday meaning you’ll have plenty of time to do what you love outside of work.
• We can help you save for your future: our pension scheme gives you a 5% company contribution, plus we will match up to a further 5% of your personal contribution.
• Life assurance x8 of your annual salary.
• Free individual private medical insurance. You can also add your dependants on for a small cost.
• Our people know great people. Recommend L&G as a great place to work and earn £500-£3500 if someone you know joins us.
• We offer a host of money saving benefits including a variety of company share schemes and, discounts at a huge range of high street stores and on our own products.

Your role at a glance

Would you like to join an employer who is passionate about supporting your development? Do you want a progressive career, where you can learn more and, earn more? Do you want to work Monday-Friday and, have every weekend off? Would you like to join an employer, who cares for its colleagues, and, who is a force for good in society? If this sounds like you, then look no further! We’re recruiting for Customer Service Advisors with a starting salary of £19,500-£23,000, plus bonus. This is typically between 5% and 10% of your base salary.

Internally, this role maybe called something different, depending on which team you join. We’ll work with you on which department compliments your personality and strengths best.

We love giving back to our community! We have announced that our Cardiff office will move to The InterChange Building in Cardiff Central in 2023. We are completing a £400m regeneration project, the largest privately funded development in Wales. This move will see our people placed at the beating heart of the incredible £400m investment we're making in the city, and its long-term future.

Our Customer Service teams are made up of professionals from a range of backgrounds including call centre, retail, hospitality, and sales to name a few. Our Customer Service roles are partially home based and partially from our Cardiff office.

Here’s what our colleagues said about working for Legal and General:

‘You can really thrive and shine if you work hard. Our Customer Service Advisor role could be your springboard to a lifelong and successful career.’

‘Colleagues are given a platform to build a career within a big and successful company, where you really matter. People progress into underwriting, claims, HR, management, quality and IT just to name a few!’

‘I work with amazing people who are passionate and supportive. There is a real sense of community who celebrate with you at your highest and help bring you up from your lowest.’

‘I am in introvert. Everyone is welcome at L and G. Even though I’m a little quieter, I’ve still been made to feel part of the team and everyone is super friendly.’

We love working at Legal and General and know you will too. Here are some of the amazing perks our colleagues get:

• You’ll get rewarded for your hard work and effort through our performance related bonus scheme. This is typically between 5-10% of your base salary. As your skillset grows within Legal and General, it’s possible your bonus potential will too.
• 25 days holiday, plus bank holidays, 26 days after 2 year’s service. You can also buy and sell holiday meaning you’ll have plenty of time to do what you love outside of work.
• We can help you save for your future: our pension scheme gives you a 5% company contribution, plus we will match up to a further 5% of your personal contribution.
• Life assurance x8 of your annual salary.
• Free individual private medical insurance. You can also add your dependants on for a small cost.
• Our people know great people. Recommend L&G as a great place to work and earn £500-£3500 if someone you know joins us.
• We offer a host of money saving benefits including a variety of company share schemes and, discounts at a huge range of high street stores and on our own products.

Your role at a glance

Do you love working with people? Do you thrive in managing relationships with clients? Would you like to join an employer, who cares for its colleagues, and, who is a force for good in society? If this sounds like you, then look no further! We’re recruiting for a Client and Business Relationship Manager. If you’d like to work for an employer who genuinely has their colleagues’ and customers’ best interests at heart, then come and join us at Legal & General. This a fantastic role for someone who is looking for a development opportunity and learn something new or, in fact someone who has held a role of this nature previously. 

We’re offering a salary of up to £58,000, dependant on your experience, plus annual bonus up to 40% of your base salary. This is a hybrid role based from our Cardiff office with travel to external clients approximately once a week.

As a Client and Business Relationship Manager, you’ll develop and implement a strategy within DC Pensions that promotes a positive relationship between Distribution and Operations, delivering outstanding service internally and externally whilst contributing to supporting the overall DC Pensions strategy. You’ll be the conduit between Distribution and Operations, representing Operations whilst taking accountability to improve our effectiveness, service provided, client retention and business.  

Your role at a glance

Are you an experienced Pensions Administrator? Would you like to join a growing team of market leading experts who write up to £8 billion of premium every year? Would you love to be part of a team that recognises your skills and are fully committed to your career development? 

We’re recruiting for a Senior Pensions Administrator (internally known as an Operational Support Team Consultant).

You’ll be working flexibly; you’ll spend half of your week in our Hove office and half at home.

As a Senior Pensions Administrator, you will maintain scheme data, administer and update individual member records, and handle all aspects of managing a portfolio of high-end clients and schemes. We’re innovative in terms of product and proposition plus, the work is varied, meaning you’ll be talking to colleagues and customers regularly.

Your role at a glance

We have a great opportunity for an Operations Analyst to join our Cardiff based team.

You will support the ongoing services of Retail Customers back-book through the execution of complex and bulk business processes to meet ongoing regulatory requirements and fair treatment of customers. You will oversee the production and fulfilment of customer mailings, undertake gone-away tracing activity and undertake management information collation. You will also support the broader team by completing operational support tasks such as capacity planning, support change initiatives and audit activities. 

Your role at a glance

Are you passionate about delivering excellent customer service? Are you empathetic, resilient and dedicated to supporting customers through challenging times? If so, this may be the perfect opportunity for you. 

The role of a Customer Service Adviser - Collections is a wide ranging, challenging but rewarding role. You’ll initially focus your efforts on our Maturities Portfolio and overtime upskill to manage a variety of different complex scenarios we face. This will include, breaches of terms and conditions, property risk, arrears, litigation and asset management.

Our roles are full time Monday to Friday and the latest you’ll finish is 17:30, meaning you’ll have the weekends off to relax!

We work on a hybrid basis where colleagues are partially home and office based .

Your role at a glance

Our Retail Retirements 'My Future Now' team in Cardiff, are looking to hire for the position of Customer Service Specialist.

In this role you’ll be providing New Business solutions that meet our customer’s wants and needs for their retirement income. You’ll be a part of a close-knit team who provide mainly administrative based solutions for our customers. If you are keen on managing your own caseload while working as part of a team, this could be great opportunity for you!

Your role at a glance

Do you love leading people? Do you have experience of leading within a complaints or Financial Services regulated environment? Would you like to join an employer, who cares for its colleagues, and, who is a force for good in society? If this sounds like you, then look no further! We’re recruiting for a Customer Complaints Operations Manager to join our Retail Protection division.

This is a fantastic opportunity for someone looking to develop their existing leadership skills within a challenging, yet rewarding role.

Our opening hours are 0900-1700 Monday to Friday meaning you’ll have the weekends off to relax! We’re offering a starting salary of up to £60,000, dependant on your experience.  Additionally, there is an annual performance related bonus scheme.  You’ll be partially home based and partially from our Cardiff or Hove office. (With some travel required between sites)

Your role at a glance

Do you love talking to people? Are you target driven? Would you like to join an employer, who cares for its colleagues, and, who is a force for good in society? Are you looking for a progressive career? If this sounds like you, then look no further! We’re recruiting for Customer Engagement Advisors (internally this maybe known as something different). If you’d like to work for an employer who genuinely has their colleagues’ and customers’ best interests at heart, then come and join us at Legal & General.

Our roles are full time Monday to Friday meaning you’ll have the weekends off to relax! We’re offering a starting salary of £20,000- £25,000,  dependant on your experience and performance at assessment, plus bonus. Our teams are made up of professionals from a range of backgrounds including call centre, retail, hospitality and sales to name a few. We are working towards a business model where colleagues will be partially home based and partially from our Solihull office.

This new role sits within our Financial Advice team. You’ll be contacting prospective customers who have made online enquiries about our products, understand their requirements and preferences through questioning, leading to clear conversations regarding our processes and lifetime mortgages and equity release products.

Your role at a glance

Do you love leading people? Do you thrive in a multi-channel environment? Would you like to join an employer, who cares for its colleagues, and, who is a force for good in society? If this sounds like you, then look no further! We’re recruiting for a Customer Services Manager, to join LGRRI (a division of Legal & General Retirement).  If you’d like to work for an employer who genuinely has their colleagues’ and customers’ best interests at heart, then come and join us at Legal & General.

Your role at a glance

Would you like to join an employer who is passionate about supporting your development? Do you want a progressive career, where you can learn more and, earn more? Do you want to work Monday-Friday and, have every weekend off? Would you like to join an employer, who cares for its colleagues, and, who is a force for good in society? If this sounds like you, then look no further! We’re recruiting for Customer Service Advisors with a starting salary of £19,500-£23,000, plus bonus. This is typically between 5% and 10% of your base salary.

Internally, this role maybe called something different, depending on which team you join. We’ll work with you on which department compliments your personality and strengths best.

We take our social purpose very seriously and feel passionately about helping to build a better society for our communities.  We’re building 216 high-quality homes to support Brighton’s increasing housing demands. We own Cala Homes which is set to deliver 600 new homes in Lancing. In Eastbourne, we’ve invested more than £85million in a leisure and retail regeneration scheme at The Beacon shopping centre. We also have a joint partnership with EDF Energy and PodPoint, the UK’s largest electric vehicle charging company.

Our Customer Service teams are made up of professionals from a range of backgrounds including call centre, retail, hospitality, and sales to name a few. Our Customer Service roles are partially home based and partially from our Hove office.

Here’s what our colleagues said about working for Legal and General:

‘You can really thrive and shine if you work hard. Our Customer Service Advisor role could be your springboard to a lifelong and successful career.’

‘Colleagues are given a platform to build a career within a big and successful company, where you really matter. People progress into underwriting, claims, HR, management, quality and IT just to name a few!’

‘I work with amazing people who are passionate and supportive. There is a real sense of community who celebrate with you at your highest and help bring you up from your lowest.’

‘I am in introvert. Everyone is welcome at L&G. Even though I’m a little quieter, I’ve still been made to feel part of the team and everyone is super friendly.’

We love working at Legal & General and know you will too. Here are some of the amazing perks our colleagues get:

• You’ll get rewarded for your hard work and effort through our performance related bonus scheme. This is typically between 5-10% of your base salary. As your skillset grows within Legal and General, it’s possible your bonus potential will too.
• 25 days holiday, plus bank holidays, 26 days after 2 year’s service. You can also buy and sell holiday meaning you’ll have plenty of time to do what you love outside of work.
• We can help you save for your future: our pension scheme gives you a 5% company contribution, plus we will match up to a further 5% of your personal contribution.
• Life assurance x8 of your annual salary.
• Free individual private medical insurance. You can also add your dependants on for a small cost.
• Our people know great people. Recommend L&G as a great place to work and earn £500-£3500 if someone you know joins us.
• We offer a host of money saving benefits including a variety of company share schemes and, discounts at a huge range of high street stores and on our own products.

Your role at a glance

Are you passionate about delivering outstanding customer service?  Would you like to join a growing team of market leading experts who write up to £8 billion of premium every year? Are you interested in becoming a Pensions Administrator with a market-leading and multi-award winning business ?

We’re recruiting for a Pensions Administrator. Following the completion of your training, you’ll be working flexibly; you’ll spend half of your week in our Hove office and half at home.

As a Pensions Administrator, you will maintain scheme data, administer and update individual member records, and handle all aspects of managing a portfolio of high-end clients and schemes. We’re innovative in terms of product and proposition plus, the work is varied, meaning you’ll be talking to colleagues and customers regularly. 

This is an 12 month Fixed Term Contract/Secondment 

Your role at a glance

We're looking for a Head of People Engagement, Communication & Future Capability to join us in Cardiff. This is a full time 12 month fixed term contract role. You'll be responsible for leading the people engagement and capability change programme to support Retirement Solutions becoming an employer of choice, where loyalty, ambition and a high performing customer centric culture is visible. You'll be working closely with key stakeholders to implement the people strategy aligned to our Retirement Solutions strategy and the wider L&G Retail strategy, including cultural initiatives required to deliver the overall business strategy.