Your role at a glance

The Service Delivery Manager will lead and develop a vibrant Claims department in order to deliver against key business objectives. You'll have exceptional leadership, coaching and motivational skills to deliver our vision of doing the right things in the right way for our customers, shareholders and colleagues.

Your role at a glance

Are you customer obsessed and do you want to join a growing business? Do you enjoy working with numbers, statistics and data? Can you present your findings to colleagues at all levels? In this incredible position as a Conversion Data Analyst you will take responsibility for presenting analytical conclusions to key stakeholders in our Marketing, Digital Optimisation and Contact Centre teams.  You will have the opportunity to lead and deliver detailed analysis into the customer journey and make improvements as you do so.

Your role at a glance

Do you thrive in sharing knowledge through mentoring? Are you technically minded, with a background in insurance or financial services? Are you passionate about supporting a business in achieving its engagement, quality and compliance goals? If so, this may be the role for you!

We are looking to hire a Training and Technical Audit Consultant to join us on a hybrid basis where you’ll be part office (Hove) and part home-based. We are not strictly looking for someone with this exact experience but, someone with the natural strengths and potential to thrive in this role following a supportive and in-depth induction.

This is a multi-faceted role meaning no two days will be the same! You’ll be providing training, leading technical appeals and audit services for our Claims and Group Protection business areas.  Through collaborative engagement and understanding of the needs of the business, you’ll be driving of continuous change and improvement.

Your role at a glance

We are thrilled to be recruiting into our market-leading Risk Pricing & Analytics team here at Legal & General.

We are seeking either an Actuarial Analyst, with between 4 and 12 actuarial exams passed, or someone with a strong statistical/coding background to join our Risk Pricing & Analytics team as part of the UKs leading Individual Protection Pricing business.

We oversee the largest portfolio of Protection business in the UK for an individual insurer; this provides opportunity for the right individual to apply actuarial techniques studied in exams within a real world environment, helping to develop new approaches to setting demographic assumptions.

The role will include application of GLM and/or Machine Learning techniques as well as significant use of data manipulation packages with an aim to inform pricing decisions and risk management as well as incorporating proposals within financial reporting.

Your role at a glance

Are you a Registered Nurse, Physiotherapist, Occupational Therapist or Registered Midwife? Do have experience in case management, occupational health or vocational rehabilitation? Are you registered with the Nursing and Midwifery Council or Health and Care Professions Council? Would you love the opportunity to work from home? If so, this just may be the role for you!

We have a wonderful opportunity for you to join a proactive, forward thinking multi-disciplinary Rehabilitation Specialist team.

In this role, you’ll be supporting the pro-active claims management service for our Group and Individual Protection customers.  You’ll also be establishing and overseeing the delivery of early intervention, medical assessments, third party referrals, rehabilitation and return to work plans.

Your role at a glance

Working on Cloud-based projects, you'll be part of our transformation team, building our infrastructure and supporting our developers with automation.

Your role at a glance

The Senior Underwriter will support with assessing information to make Life and Critical Illness decisions. You'll be an experienced Life Insurance/Medical Underwriter.

Your role at a glance

Are you an experienced Claims Assessor? Do you thrive in being responsible for financial and medical decisions about claims assessments? Would you love to work from home or work on an agile basis? If this sounds like you, then we would love to hear from you!

As a Claims Assessor, you will establish liability through accurate assessment, using your decision making and communication skills to achieve settlement. You’ll also be making a difference in the lives of our customers during difficult times.

Your role at a glance

You'll be leading the New Business functions across the Retail Protection Insurance business, ensuring all agreed metrics and risk management is delivered to meet the needs of customer, colleagues and shareholders. Ensuring all underwriting assessments are carried out in accordance with L&G’s philosophies, that services levels are achieved and that a culture of continuous improvement is embedded to deliver excellence in customer experience and minimising business risks. This is a large leadership role requiring visibility and engagement of a highly skilled teams across multiple locations and close collaboration with the broader Insurance business to deliver results and shared objectives.

Your role at a glance

We have an exciting brand new role for an Ecommerce Manager to join Legal & General Group Protection and take the lead on the business’ online transactional journeys, owning the development, optimisation and day to day performance of the expanding online portfolio. You will work closely with the business owners to identify, measure and prioritise delivery of activities and initiatives to uplift overall levels of customer satisfaction, value and conversion for the Group Protection digital assets.

We are flexible with the base location with this role. There may be occasional travel into our Hove office for team day meet ups. 

Your role at a glance

Are you an experienced Claims Assessor? Do you thrive in being responsible for financial and medical decisions about claims assessments? Would you love to work partially from home and partially from our Hove based office? If this sounds like you, then we would love to hear from you!

As a Claims Assessor, you will establish liability through accurate assessment, using your decision making and communication skills to achieve settlement. You’ll be paying out on claims that cover critical illness, disability, TIC and bereavement.

Your role at a glance

Are you a great communicator? Are you proactive with excellent attention to detail? If so, we’d love to have you join us as a Customer Service Consultant in our Group Protection team in our Hove office. We’re offering a starting salary of £20,000.  You’ll be partially office based and partially home based. The role is full time Monday to Friday, meaning you’ll have the weekends off to relax. If you're looking for a progressive career and thrive in team-orientated, customer centric environment, then look no further.

At Legal & General Insurance we look after our customers throughout life, death and everything in between so that you know that everything that’s important to you is protected. With over 180 years’ experience in providing Insurance policies, our customers trust us to be there and to do the right thing.

Your role at a glance

We are recruiting a Sales Support Consultant to join us at Legal & General, who will actively support the growth and retention of Legal & General’s Workplace Health & Protection business by providing a comprehensive support service to the distribution team ensuring at all times that the customer is at the heart of what matters.

Your role at a glance

To provide excellent customer service and claims handling through working proactively with Claims Adviser, claimants, medical professionals and 3rd parties to obtain requirements to support claims assessment so that the end-to-end time is minimised and customer satisfaction is maintained.

Your role at a glance

Are you experienced in web analytics, passionate about using and tracking data to optimise customer journeys and keen to improve customer experience?  If so we’d like to hear from you!

We are looking for an ambitious and driven Senior Web Analytics Lead to join Legal & General Insurance to help shape & manage a newly formed team that will drive continual improvement across our digital journeys. You will design and deliver the end to end tracking to deliver digital analytics across both customer journeys and market campaigns.  You will be working with multiple internal and external stakeholders across a range of banking and affinity partners.  You will have responsibility for projects right through from initial requirements to successful delivery, working alongside the partnership account team, third party providers where relevant and will be taking the lead in communicating the