Customer Consultant - FTC

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VN-9560

Fixed Term Contract (inc Secondee)

Hove

16,000 - 19,000

5 September 2018

We have excellent opportunities for Customer Consultants on a fixed term basis to join our Mature Savings team in Hove

You will be responsible for data cleansing to maintain the integrity of Legal & General’s data and underlying systems to ensure the accuracy of customer records..

Job Duties: Duties may include updating systems, investigating system anomalies, sending out letters, populating spreadsheets, dealing with enquiries, training and quality checking the work of others.

  • Previous work experience within a similar role is desirable.
  • Flexibility and willingness to work across business areas and systems as required.
  • Good knowledge of MS Office packages (Excel, Word, Outlook).
  • Ability to work to a high standard of accuracy and efficiency.
  • Attention to detail and the highest standards of accuracy essential.
  • Ability to communicate clearly and create trust.
  • Able to manage a very busy workload meeting tight deadlines.
  • Excellent verbal and written communication skills.
  • Ability to work as part of a team and individually.
  • Commitment - to provide excellent customer service

Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 22 days’ (with potential to rise to 26 days) holiday, discretionary performance related bonuses, paid overtime, discounts at both a huge range of high street stores and our own great products, your hard work will be rewarded when you join us.

For further information, please contact Christine.Mitchell@landg.com

Please note this role will be on a fixed term until end June 2019

About L&G

We take pride in being there for our customers. We help them deal with whatever life has in store and support them in achieving financial security; and that’s thanks to the talented and dedicated people who work with us. For us, ‘social responsibility’ is not just a buzzword. It defines us and runs through everything we do for our customers and as an employer. And working with us, you’ll get a competitive reward package and have the flexibility and autonomy to deliver your personal, business and career goals.

About the business area

With a team of around 500 people, Mature Savings look after existing pensions and investments - from dealing with customer enquiries, updating information and handling customer claims. We also have a group of teams handling Communications, Product Literature, Project Management and training.

About L&G

We take pride in being there for our customers. We help them deal with whatever life has in store and support them in achieving financial security; and that’s thanks to the talented and dedicated people who work with us. For us, ‘social responsibility’ is not just a buzzword. It defines us and runs through everything we do for our customers and as an employer. And working with us, you’ll get a competitive reward package and have the flexibility and autonomy to deliver your personal, business and career goals.

About the business area

With a team of around 500 people, Mature Savings look after existing pensions and investments - from dealing with customer enquiries, updating information and handling customer claims. We also have a group of teams handling Communications, Product Literature, Project Management and training.