We are looking to fill roles in Sales Support - the successful candidates will be the first point of contact in managing queries and managing relationships with brokers.

To provide sales support to Legal and General Home Finance  (L&GHF) - providing a first point of contact for any broker queries / escalations and managing the relationships during the life cycle of the applications.

• Ensuring all of the necessary checks and controls are undertaken to maintain appropriate compliance
• Handle incoming calls/emails and requests for information to enable applications to be submitted and progressed through to completion
• Maintain a thorough understanding of all products and propositions proactively feeding back to Management in respect of market trends and competition in order to maximise business opportunities
• Working in conjunction with the sales team, provide sales and marketing ideas and business development opportunities, including implementation and delivery of sales campaigns
• Actively work with operational teams to continuously improve the service. Seek to reduce customer effort and improve efficiency

Knowledge:

• Background in Financial Services would be a definite advantage
• Demonstrate an interest in building relationships at all levels so that L&GHF and its products become the preferred choice
• Knowledge of underwriting also an advantage
• Knowledge of systems and processes for broker registration, business submission and application processing would be useful

Market / Business awareness:

• Have some understanding of our competitors, customers and markets and their relative importance

Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 22 days’ (with potential to rise to 26 days) holiday, discretionary performance related bonuses, paid overtime, a variety of share schemes, discounts at both a huge range of high street stores and our own great products, your hard work will be rewarded when you join us.

For more details on this role, please contact Rachel Chima - rachel.chima@landg.com