Investment Service Consultant (FTC)
- Contract Type
- Full Time
- Role Type
- Fixed Term Contract (inc Secondee)
- £17,200 - £19,000
- Closing Date
- Company Info
We take pride in being there for our customers. We help them deal with whatever life has in store and support them in achieving financial security; and that’s thanks to the talented and dedicated people who work with us. For us, ‘social responsibility’ is not just a buzzword. It defines us and runs through everything we do for our customers and as an employer. And working with us, you’ll get a competitive reward package and have the flexibility and autonomy to deliver your personal, business and career goals.
- Department Info
LGIM manages fixed income, equity, multi-asset, liability-driven investment, property and alternative solutions on behalf of its clients. Located across the globe, our clients include institutional pension funds, financial institutions, local authorities and sovereign wealth funds. In order to meet the complex and evolving investment needs of our clients, we focus on remaining at the forefront of investment product innovation and maintaining our reputation as experts across all asset classes.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
- Job Duties
Provide a range of telephone services to a customer population ranging from sophisticated, high net worth individuals to non-advised, low-tech individuals across a wide range of investments.
Provide a live transactional one-stop service to telephone customers, adhering to valuation points and achieving quality, breach and commitment targets in order to ensure that regulatory and customer outcomes are met. Identify customer issues that require escalation and action promptly, recording information as appropriate to ensure that the customer experience is maximised and the Legal & General Investments brand is enhanced
- Skills Required
- Customer Service Experience.
- Experience of working in Financial Services industry would be desirable, but not essential.
- Ability to communicate effectively with a wide range of customers
- Be able to work under pressure, whilst maintaining quality standards and regulatory compliance.
- Demonstrate a positive, can-do attitude.
- IT Literacy
Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 22 days’ (with potential to rise to 26 days) holiday, discretionary performance related bonuses, paid overtime, discounts at both a huge range of high street stores and our own great products, your hard work will be rewarded when you join us.
For further information, please contact Rachel Varney, Resoucing Consultant. Rachel.Varney@landg.com