To effectively and productively work in a portfolio based team environment, providing unrivalled service to new and existing customers that, in turn, will drive the achievement of team shared financial targets around portfolio and business growth

Profitably and accurately assess risk, set price and apply appropriate terms in keeping with Group Protections Scheme Underwriting guidelines and philosophy; work with colleagues to do this right first time meeting the expectations you (and your team) have set for the customer

Demonstrate strong leadership and ownership to ensure you and your team colleagues contribute to collective business goals and objectives across Group Protection to build strong customer relationships that will assist in the delivery of financial targets, particularly the acquisition and retention of profitable business.

Treat all customers fairly ensure customers are provided with relevant information at appropriate times throughout the life of products to enable them to manage their reasonable expectations regarding the potential future benefits available.

Take ownership of your personal development by pro-actively seeking to learn new skills. Work closely with your team manager, to meet your agreed personal development plan.

Take a wider interest in the Corporate Protection business including any new products/features, other team and department developments and results. Take ownership of reading and following guidelines as stated in formal communications

Ensure the correct application of regulations and legislation, as set by Financial Conduct Authority (FCA) and Her Majesty’s Revenue and Customs (HRMC).

Confident with Customers: Able to handle direct customer contact effectively on a range of subjects including complaint handling both written and oral

Good with technology: Must be comfortable with the use of computer based systems including Microsoft Office  

Comfortable with change: Able to remain motivated within a fast changing growing business and to pass this flexibility on to peers

Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 22 days’ (with potential to rise to 26 days) holiday, discretionary performance related bonuses, paid overtime, a variety of share schemes, discounts at both a huge range of high street stores and our own great products, your hard work will be rewarded when you join us.

For further information, please contac Lucy Sweett, Resourcing Lead on lucy.sweett@landg.com