Are you an experienced Medical Claims Assessor with Group Claims or Income Protection experience? Are you looking to join a team that supports your development and empowers you to make critical decisions regarding your clients? Working on a hybrid basis, we require the team to come into the office once a week, giving you the flexibility of working from home the rest of the week!

In this role, you’ll provide pro-active and comprehensive claims assessment and management services for a defined account portfolio, and determining liability with your authority level. 

What's in it for you? 

• A starting salary of up to £40,000 depending on experience.
• Your hard work is rewarded through our company bonus scheme. As your skillset grows, it’s possible your earning potential will too.
• £750 cost of living payment to be paid July 2023.
• 25 days holiday, plus bank holidays, 26 days after 2 years’ service. You can also buy and sell holiday.
• We give colleagues a 5% company pension contribution, plus match up to a further 5% of your personal contribution.
• Life assurance x8 of your annual salary.
• Free individual private medical insurance. You can also add your dependants on for a small cost.
• Recommend L&G as a great place to work and earn £500-£3500 if someone you know joins us.
• A variety of company share schemes, discounts at a huge range of high street stores and on our own products.
• We strongly believe in supporting our employees’ chosen charities, so we'll match money that you raise up to £5000.

• Assessing and triaging Group Protection claims, determining what medical evidence to obtain in line with L&G’s philosophies.
• Providing a comprehensive assessment of Group Protection claims and determining liability, while meeting the expectations of our clients and stakeholders.
• Cultivating effective relationships with IFA’s and Policyholders (employers), to maximise the effectiveness of our benefit management processes, including the provision of support for the portfolio management of defined schemes.
• Assisting in the provision of Management Data on portfolio accounts which analyses performance and identifies key trends.
• Training, mentoring, and developing other members of the claims team.
• Developing processes that deliver compliant and consistent levels of service, such that our customer and client expectations are met.

Knowledge

• In depth knowledge of Group Protection or Income Protection products.
• Understanding of medical conditions and the effect these can have on an individual’s ability to work.
• Awareness of the investigative and rehabilitation services provided by external organisations.
• Extensive legislative and regulatory knowledge including- Finance Act 2004, Equality Act, Employer Law, DWP State Benefits, HMRC rules relating to Life and Pensions products, Data Protection Act, Financial Ombudsman Service

Skills

• Strong written and verbal communication skills; analytical and risk management skills; ability to be creative and strategic thinking.
• Proficiency in Microsoft office suite and IT savvy.
• Strong claims medical assessment skills

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including private medical insurance, at least 25 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave. 

You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings.