Do you have an excellent aptitude for Maths and calculations? Are you comfortable with Excel? Are you looking for the next step in your career? If so, we have the role for you in our high performing and successful Pensions Administration team. We have a proven collaborative ethos and the team prides itself on genuinely caring about the work we do and how it will benefit the customer. Join us and you can look forward to being empowered to perform to the best of your abilities, as well as being supported to reach your career goals.

In this varied role you will support the maintenance of scheme data. Administrating and updating individual member records, you’ll handle all aspects of customer claims work in an efficient and effective manner to the satisfaction of our customers. An important part of the role will be to provide support on manual calculations to ongoing and new schemes into client services.

Legal and General welcomes applications from individuals who have taken a career break of 18 months or more.  Successful returner applicants will benefit from transition support provided by Women Returners and join a cohort of other returners on the Legal & General Career Returners Programme

Providing an efficient administration and claims service to individual scheme members and intermediaries, including manual calculations for Defined Benefit Pension Schemes, to ensure that the customer is quoted and paid in line with the benefit specification and current legislation

Drafting and issuing clear and concise communication to both members and 3rd party intermediaries regarding Defined Benefit Pension scheme benefits to ensure L&G is acting in line with current legislation

Responsible for calculating individual Defined Benefits quotations and ensuring that documents/letters and statements are correct, and that L&G is protected from any additional payments or cost above those for which the Society is liable.

In time, acting as technical expert for the team, which could include being utilised as the Society’s contact and expert on sensitive or priority schemes, acting as the focal point for queries and having responsibility for interpreting and keeping up to date with current pensions legislation and HMRC practice.

Setting up and maintaining scheme records, investigate anomalies and take appropriate action for Bulk Purchase Annuities Defined benefit schemes.

Ideally, you will hold a pension qualification such as CII or PMI and have a good understanding of defined benefit pension schemes and the way benefits are administered in those schemes. But any level of pensions and financial knowledge will be considered - we are open to developing the right individual and providing the training to get you to where you need to be.

With the ability to manage tight timescales, you are confident in prioritising your own work, or escalating if necessary.

You will be highly customer focused and understand the need to maintain and improve relationships with both internal and external customers. This includes policyholders, scheme members, legislative bodies, third parties and your colleagues within the whole of L&G.

You’ll have good Microsoft application skills including excel and word and a keen eye for detail.

You’ll also bring knowledge of the following legislation and remain compliant:

- GDPR

- Money Laundering

- The Fair Treatment of Customers

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including private medical insurance, at least 25 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave. 

You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings.