Are you passionate about driving change? Do you love bringing people together to achieve a common goal or cause? If this sounds like you then we have an amazing opportunity for a Change Manager here at Legal & General to support our Group Finance IT department by working with business and IT process owners and stakeholders to ensure effective change planning and management is embedded across our Group Functions business, you'll be driving change related incidents down and reducing impact to business service and operations.

This is a great chance for you to be part of an inclusive and diverse organisation who genuinely values your opinions, experience and knowledge. If you would like to be part of our journey as we continue to leverage technology to advancing our business into the future, then waste no time and apply now as we'd love to hear from you. 

• Change Process – Ensure change management process is clearly communicated, understood, and adhered by Group Functions stakeholders. Work with process owners to identify issues and improvements where applicable.
• Change Planning – Maintain oversight of Group Functions changes to ensure they are planned effectively and change owners have considered all requirements to ensure a safe delivery.
• Change Testing – Ensuring changes have adequate test and back out plans to minimize rate of failed change and impact to business operations.
• Change Meetings – Attend Daily, Weekly and Emergency Change Advisory Board (CAB) meetings to identify and validate all Group Functions impacting changes.
• Change Communication – Maintain effective communication with all key stakeholders.
• Business Operations – Understand various business operational processes and key events or dates to ensure they are clearly represented in change planning, scheduling and conflict management
• Demand Pipeline – Maintain oversight of the Forward Schedule of Change and provide details of key Group Functions project deliveries to allow cross business view
• Conflict Management - Ensure change conflicts are identified early and managed to effective resolution considering risks, impact and change drivers.
• Change Quality – Ensure that change owners are creating good quality change records with all appropriate details required to deliver successful change.
• Change Process Interfaces – Collaborate with change process interface stakeholders such as Release, Incident, Problem, Service Transition, Operations and Delivery Management to identify trends and improvement initiatives
• IT Currency – Track Group Functions Application Portfolio currency status. Ensuring plans are in place to ensure services remain supported.

Throughout the selection process we will be looking for a multitude of skills and character traits but most importantly we want to ensure this is the right role for you. Some of the areas of knowledge and experience we will be looking at are as follows.

• Experience of managing both Business and IT stakeholders, understanding their different needs.
• Effective conflict resolution experience applying appropriate levels of guidance to agree mutually acceptable outcomes.
• Experience in a Change Management Analyst role. 
• Experience of managing third party vendors and service providers.
• Experience in planning and responding to audits.
• Experience using Service Management tools (preferably ServiceNow).

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including private medical insurance, at least 25 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave. 

You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings.