Claims Assessor

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VN-20719

Permanent

Hove

£27,900 -£44,000 Depending on Experience

10 December 2021

Are you an experienced Medical Claims Assessor with Group Claims experience? Are you looking to join a team that supports your development and empowers you to make critical decisions regarding your clients? If you’d love to work on an agile basis, while being supported by a team that’s passionate about seeing you succeed. This is the role you’ve been searching for.

In this role, you’ll provide pro-active and comprehensive claims assessment and management services for a defined account portfolio, and determining liability with your authority level.

  • Assessing and triaging Group Protection claims, determining what medical evidence to obtain in line with L&G’s philosophies.
  • Providing a comprehensive assessment of Group Protection claims and determining liability, while meeting the expectations of our clients and stakeholders.
  • Cultivating effective relationships with IFA’s and Policyholders (employers), to maximise the effectiveness of our benefit management processes, including the provision of support for the portfolio management of defined schemes.
  • Assisting in the provision of Management Data on portfolio accounts which analyses performance and identifies key trends.
  • Training, mentoring, and developing other members of the claims team.
  • Developing processes that deliver compliant and consistent levels of service, such that our customer and client expectations are met.

Knowledge

  • In depth knowledge of Group Protection products.
  • Understanding of medical conditions and the effect these can have on an individual’s ability to work.
  • Awareness of the investigative and rehabilitation services provided by external organisations.
  • Extensive legislative and regulatory knowledge including- Finance Act 2004, Equality Act, Employer Law, DWP State Benefits, HMRC rules relating to Life and Pensions products, Data Protection Act, Financial Ombudsman Service

 

Skills

  • Strong written and verbal communication skills; analytical and risk management skills; ability to be creative and strategic thinking.
  • Proficiency in Microsoft office suite and IT savvy.
  • Strong claims medical assessment skills

Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 25 days’ holiday, private medical insurance, discretionary performance related bonuses, paid overtime, a variety of share schemes, discounts at both a huge range of high street stores and our own great products. Your hard work will be rewarded when you join us.

 

About L&G

As a company, to be one of the world's largest Asset Managers, homebuilders, pension providers and insurances brands, we are diverse by our very nature. And we're a company that wants to use our diversity and influence to make society better in the long term - for everyone. To do this we need to be a company that welcomes everyone, where everyone can succeed. That means we're committed to building an inclusive culture in L&G where we can all perform at our best, no matter who we are, what we do or where we do it. So whoever you are, wherever you are, whatever your story, we'd love to hear from you.

About the business area

At Legal & General Insurance we look after our customers throughout life, death and everything in between so that you know that everything that’s important to you is protected. With over 180 years’ experience in providing Insurance policies, our customers trust us to be there and to do the right thing.

Our commitment to Equal Opportunities

We’re an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender identity or age.

Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? We’re aware that candidates, especially women, can be put off from applying for a job unless they tick every box, or candidates who are parents or have other caring responsibilities may not think they can achieve the flexibility they need. If this is you, we’re keen to connect; and whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not apply?

 

How to find out more

If you’d like more information about this opportunity please contact David Mfon at David.Mfon@landg.com (LinkedIn: linkedin.com/in/david-mfon-235936160). Please note direct applications via email cannot be accepted for this role; only applications submitted through our careers website will be considered.

About L&G

As a company, to be one of the world's largest Asset Managers, homebuilders, pension providers and insurances brands, we are diverse by our very nature. And we're a company that wants to use our diversity and influence to make society better in the long term - for everyone. To do this we need to be a company that welcomes everyone, where everyone can succeed. That means we're committed to building an inclusive culture in L&G where we can all perform at our best, no matter who we are, what we do or where we do it. So whoever you are, wherever you are, whatever your story, we'd love to hear from you.

About the business area

At Legal & General Insurance we look after our customers throughout life, death and everything in between so that you know that everything that’s important to you is protected. With over 180 years’ experience in providing Insurance policies, our customers trust us to be there and to do the right thing.

Our commitment to Equal Opportunities

We’re an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender identity or age.

Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? We’re aware that candidates, especially women, can be put off from applying for a job unless they tick every box, or candidates who are parents or have other caring responsibilities may not think they can achieve the flexibility they need. If this is you, we’re keen to connect; and whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not apply?

 

How to find out more

If you’d like more information about this opportunity please contact David Mfon at David.Mfon@landg.com (LinkedIn: linkedin.com/in/david-mfon-235936160). Please note direct applications via email cannot be accepted for this role; only applications submitted through our careers website will be considered.