Head of LTM Products (FTC)

We’re sorry. We’re no longer accepting applications for this role.

Search and apply for similar opportunities or register your interest to receive alerts of the latest suitable jobs as they become available. 

VN-18938

Fixed Term Contract (inc Secondee)

Agile

Competitive salary, bonus and benefits

24 March 2021

Back to search

We have a fantastic opportunity available for an experienced Product professional to join our team for a 12 month maternity cover.

As the Head of Lifetime Mortgage (LTM) Products, you will develop, propose and deliver plans and strategies that support the Product Director to meet the business objectives for the LGHF Lifetime product range.

  • Assuming overall accountability for all LTM Products across LGHF, including all Risks, Commercial results (Pricing and Analytics) and Customer Outcomes.
  • Developing and delivering plans and strategies across the entire LGHF Lifetime product range and propositions.
  • Agreeing a product development plan with the Product Director that aims to meet the business objectives and own the delivery of the agreed product and proposition developments, ensuring they remain compliant and appropriate for their target market.
  • Evaluating management information and research, including indicators of potential customer misunderstanding or product/process failures, to drive the design and operation of products, literature and marketing communications.
  • Setting the direction for the strategic customer plan, by managing and developing the end to end customer journey from completion to end of contract, with a focus on ensuring good customer outcomes and an excellent customer experience.
  • Ensuring sufficient prominence is given to key policy features and that the processes used to effect detailed terms and conditions result in a fair approach to customer requests to change product, switch provider and make a claim or complaint.
  • Recruiting, managing and developing a competent Product team to deliver the LGHF strategy and meet the demands of a changing mortgage market.
  • Taking the lead in all matters with regard to the management of employees, ensuring that management discretion is used in a consistent manner and that the area follows the Group’s policies and procedures including the Partnership Agreement to maximise business performance.
  • Clear understanding of the regulatory background for mortgage products
  • Proven Product knowledge/experience
  • Very good knowledge of Lifetime mortgage products.
  • Knowledge of the mortgage and retirement industry, including key participants.
  • An understanding of the current challenges and opportunities in the mortgage market 
  • Strong governance and control skills
  • Strong attention to detail

Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 30 days' holiday, an annual supplement for private medical insurance, performance related bonuses, discounts at both a huge range of high street stores and our own great products, as well as a cash car allowance scheme. Your hard work will be rewarded when you join us.

About L&G

As a company, to be one of the world's largest Asset Managers, homebuilders, pension providers and insurances brands, we are diverse by our very nature. And we're a company that wants to use our diversity and influence to make society better in the long term - for everyone. To do this we need to be a company that welcomes everyone, where everyone can succeed. That means we're committed to building an inclusive culture in L&G where we can all perform at our best, no matter who we are, what we do or where we do it. So whoever you are, wherever you are, whatever your story, we'd love to hear from you.

About the business area

At Legal & General Home Finance (LGHF) we want to be the market leading retirement lender, recognised as providing excellent support for both advisers and their clients. As well as delivering great service, we want to provide an array of highly-flexible products that enable our customers to achieve their retirement goals and overcome the challenges of later life. In just a few short years, we don’t think it’s unfair to say that we have moved a long way towards achieving this ambition.

Our commitment to Equal Opportunities

We’re an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender identity or age.

Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? We’re aware that candidates – especially women – can be put off from applying for a job unless they tick every box or because they don’t think they can achieve the flexibility they need. If this is you, we’re keen to connect; and whilst we can’t accommodate every flexible working request, we’re very happy to have a discussion. So why not apply?

 

How to find out more

If you’d like more information about this opportunity please contact Khalifa Mustapha at Khalifa.Mustapha@lgim.com (LinkedIn: https://www.linkedin.com/in/khalifa-mustapha-81579a68/). Please note direct applications via email cannot be accepted for this role; only applications submitted through our careers website will be considered.

Back to search

About L&G

As a company, to be one of the world's largest Asset Managers, homebuilders, pension providers and insurances brands, we are diverse by our very nature. And we're a company that wants to use our diversity and influence to make society better in the long term - for everyone. To do this we need to be a company that welcomes everyone, where everyone can succeed. That means we're committed to building an inclusive culture in L&G where we can all perform at our best, no matter who we are, what we do or where we do it. So whoever you are, wherever you are, whatever your story, we'd love to hear from you.

About the business area

At Legal & General Home Finance (LGHF) we want to be the market leading retirement lender, recognised as providing excellent support for both advisers and their clients. As well as delivering great service, we want to provide an array of highly-flexible products that enable our customers to achieve their retirement goals and overcome the challenges of later life. In just a few short years, we don’t think it’s unfair to say that we have moved a long way towards achieving this ambition.

Our commitment to Equal Opportunities

We’re an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender identity or age.

Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? We’re aware that candidates – especially women – can be put off from applying for a job unless they tick every box or because they don’t think they can achieve the flexibility they need. If this is you, we’re keen to connect; and whilst we can’t accommodate every flexible working request, we’re very happy to have a discussion. So why not apply?

 

How to find out more

If you’d like more information about this opportunity please contact Khalifa Mustapha at Khalifa.Mustapha@lgim.com (LinkedIn: https://www.linkedin.com/in/khalifa-mustapha-81579a68/). Please note direct applications via email cannot be accepted for this role; only applications submitted through our careers website will be considered.