Technology & Governance Manager

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VN-18786

Permanent

London

Competitive salary, benefits and bonus

31 March 2021

Are you an experience technology and change professional with a passion for mediating complex solution between both the Business Stakeholders and Tech? If so I would love to discuss this great opportunity we have.

You will be a champion for change adoption across the L&G business with Technology and Digital at the heart of business growth. You will act as a nominated key point of contact to help the business unit manage technology risk, drive technology innovation, accelerate technology enabled change and ensure solid technology foundations are in place to support effective operations

As Business Technology Partner  you will be accountable for

  • Acting as ‘Intelligent Customer’ working with stakeholders to define service levels and manage expectations for technology capability, enhancing the capability for supplier management.
  • Becoming the ambassador into nominated areas promoting its vision, values, services, and capabilities.
  • Acting as an advocate into Group IT / BTT ensuring Technology alignment with business priorities
  • Recommending new and innovative technology solutions that will deliver tangible and / or qualitative benefit to the LGRR division
  • Supporting the technology delivery plans for group lead activity and support management in realising the benefits and business values associated with that plan.
  • Monitoring the internal / external technology suppliers to ensure that services are delivered to SLA
  • Identifying  opportunities to re-align provision of services where benefit may be gained

For the role of Technology Business Partner you would ideally have experience across the following key areas

Knowledge:

  • In depth understanding of technology and digital market and trends as it relates to the above.
  • In depth understanding of the retail retirement income market (desirable)

Experience:

  • Relevant experience of managing and delivering technology enabled digital innovation in retail financial services and/or customer services operations
  • Excellent problem solving, analytical and financial skills
  • Proven background in adapting trends and openness to new ideas
  • Strong organisational and change management skills and attention to detail
  • Effective at managing a broad technology remit across many different areas.
  • Excellent understanding of technology and its use in delivering pragmatic, cost effective business solutions
  • Effective transformation of business divisions to deliver cultural and business outcomes, including digital first strategies

Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 27 days' holiday, private medical insurance, performance related bonuses, a variety of share schemes, discounts at both a huge range of high street stores and our own great products. Your hard work will be rewarded when you join us.

About L&G

As a company, to be one of the world's largest Asset Managers, homebuilders, pension providers and insurances brands, we are diverse by our very nature. And we're a company that wants to use our diversity and influence to make society better in the long term - for everyone. To do this we need to be a company that welcomes everyone, where everyone can succeed. That means we're committed to building an inclusive culture in L&G where we can all perform at our best, no matter who we are, what we do or where we do it. So whoever you are, wherever you are, whatever your story, we'd love to hear from you.

About the business area

In L&G Retail Retirement (LGRR) our mission is to help as many customers as possible achieve financial security in retirement. Retirement is a sector that has seen huge changes in recent years due to Pension Freedoms and huge opportunities for growth with the rise of property wealth held by people aged 55 and above. Core, award-winning products include our pensions annuity, which offers customers a secure income that’s guaranteed for life, and our Lifetime Mortgage, which enables customers to supplement their income by releasing some of the equity locked up in their homes as tax-free cash.

Our commitment to Equal Opportunities

We’re an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender identity or age.

Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? We’re aware that candidates – especially women – can be put off from applying for a job unless they tick every box or because they don’t think they can achieve the flexibility they need. If this is you, we’re keen to connect; and whilst we can’t accommodate every flexible working request, we’re very happy to have a discussion. So why not apply?

 

How to find out more

If you’d like more information about this opportunity please contact Catherine Kilpatrick at Catherine.Kilpatrick@lgim.com (LinkedIn: https://www.linkedin.com/in/kilpatrickcatherine/). Please note direct applications via email cannot be accepted for this role; only applications submitted through our careers website will be considered.

About L&G

As a company, to be one of the world's largest Asset Managers, homebuilders, pension providers and insurances brands, we are diverse by our very nature. And we're a company that wants to use our diversity and influence to make society better in the long term - for everyone. To do this we need to be a company that welcomes everyone, where everyone can succeed. That means we're committed to building an inclusive culture in L&G where we can all perform at our best, no matter who we are, what we do or where we do it. So whoever you are, wherever you are, whatever your story, we'd love to hear from you.

About the business area

In L&G Retail Retirement (LGRR) our mission is to help as many customers as possible achieve financial security in retirement. Retirement is a sector that has seen huge changes in recent years due to Pension Freedoms and huge opportunities for growth with the rise of property wealth held by people aged 55 and above. Core, award-winning products include our pensions annuity, which offers customers a secure income that’s guaranteed for life, and our Lifetime Mortgage, which enables customers to supplement their income by releasing some of the equity locked up in their homes as tax-free cash.

Our commitment to Equal Opportunities

We’re an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender identity or age.

Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? We’re aware that candidates – especially women – can be put off from applying for a job unless they tick every box or because they don’t think they can achieve the flexibility they need. If this is you, we’re keen to connect; and whilst we can’t accommodate every flexible working request, we’re very happy to have a discussion. So why not apply?

 

How to find out more

If you’d like more information about this opportunity please contact Catherine Kilpatrick at Catherine.Kilpatrick@lgim.com (LinkedIn: https://www.linkedin.com/in/kilpatrickcatherine/). Please note direct applications via email cannot be accepted for this role; only applications submitted through our careers website will be considered.