We're looking for a Enhanced Annuity Underwriter to join our Cardiff office.

You will work in a multi-channel environment across LGRRI Customer Services, with the responsibility to provide an excellent Underwriting service that is trusted, valued and provides fair treatment and outcomes for our customers.

On a daily basis you will 

• Think in terms of the customer at all times, identifying opportunities to improve processes & best practice to deliver optimal customer solutions
• balance the customer wants and needs for retirement income against the risk of financial loss associated with excessive annuity payments
• use your analytical expertise to understand often complex or conflicting information
• identify and gather all information required in order to assess applications for a range of enhanced annuity products
• Develop your own skills so that your ability to make risk-based decisions based on medical information is continually improving    
• Provide support to the Head of Underwriting Operations and other senior stakeholders in the regular circulation of business critical data along with supporting commentary and recommendations

You will be a highly motivated self-starter, used to working in a fast-paced environment, with the ability to plan your time and workload effectively to meet fluid customer demands.

The essential skills required to be successful in role include:

• A strong focus in delivering prompt customer outcomes to meet their needs
• The ability to work and communicate collaboratively in a busy team environment
• Effective planning and organisation skills that enables work to be delivered consistently on time
• Analysis and judgement that enables you to apply your knowledge in order to make underwriting decisions of a consistently high standard         
• Effective stakeholder and relationship management skills 
• The ability to work in a flexible manner in response to a varied workload, maintaining focus and productivity during busy periods 

Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 25 days’ holiday, private medical insurance, discretionary performance related bonuses, paid overtime, a variety of share schemes, discounts at both a huge range of high street stores and our own great products, your hard work will be rewarded when you join us.