Investment Services Associate (FTC 6 months)

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VN-14671

Fixed Term Contract (inc Secondee)

Cardiff

up to £20,000

19 December 2019

We are currently recruiting for an Investment Services Associate on a Fixed Term contract for 6 months in Cardiff.

To provide the highest standards of service delivery to customers, colleagues and advisors so that they want to join us, stay with us and recommend us.

To develop as an individual and to contribute to the development of the team and the service it provides.

Provide customers with a first class experience every time in order to Treat Customers Fairly (TCF) and promote customer satisfaction, retention and advocacy

Take ownership when things go wrong and do all you can to put things rights in order to ensure that problems are resolved to the customers’ satisfaction and in line with TCF requirements

Take responsibility for your own development in order to maximise your own potential and contribution to the team

Take responsibility for your own behaviour in order to positively influence the team’s growth and its working relationships

Process work to the required standards, whilst constantly seeking improvements in order to enhance the customer experience

Share information and ideas, trust and respect your colleagues and give them reason to trust and respect you in order to contribute to an open and fair working environment

Be able to communicate clearly, including telephone and written

Be able to plan your own time and workload effectively

To have sound judgement, able to make informed decisions and to give clear information for others to make sound decisions

Be able to team work, build trust and respect with others, sharing best practice and ideas. Be able to build relationships with other teams and individuals

Take ownership for own development

Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 25 days’ holiday, an annual supplement for private medical insurance, discretionary performance related bonuses, paid overtime, discounts at both a huge range of high street stores and our own great products, your hard work will be rewarded when you join us.

Core hours Mon - Fri 08.00 - 16.00

For further information please contact katy.roberts@landg.com

About L&G

We take pride in being there for our customers. We help them deal with whatever life has in store and support them in achieving financial security; and that’s thanks to the talented and dedicated people who work with us. For us, ‘social responsibility’ is not just a buzzword. It defines us and runs through everything we do for our customers and as an employer. And working with us, you’ll get a competitive reward package and have the flexibility and autonomy to deliver your personal, business and career goals.

About the business area

LGIM manages fixed income, equity, multi-asset, liability-driven investment, property and alternative solutions on behalf of its clients. Located across the globe, our clients include institutional pension funds, financial institutions, local authorities and sovereign wealth funds. In order to meet the complex and evolving investment needs of our clients, we focus on remaining at the forefront of investment product innovation and maintaining our reputation as experts across all asset classes.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender identity or age.

About L&G

We take pride in being there for our customers. We help them deal with whatever life has in store and support them in achieving financial security; and that’s thanks to the talented and dedicated people who work with us. For us, ‘social responsibility’ is not just a buzzword. It defines us and runs through everything we do for our customers and as an employer. And working with us, you’ll get a competitive reward package and have the flexibility and autonomy to deliver your personal, business and career goals.

About the business area

LGIM manages fixed income, equity, multi-asset, liability-driven investment, property and alternative solutions on behalf of its clients. Located across the globe, our clients include institutional pension funds, financial institutions, local authorities and sovereign wealth funds. In order to meet the complex and evolving investment needs of our clients, we focus on remaining at the forefront of investment product innovation and maintaining our reputation as experts across all asset classes.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender identity or age.