We are looking for a Distribution Oversight Co-Ordinator to compile clear and concise reports using MI and to conduct effective and consistent monitoring to ensure fair customer outcomes are achieved.

• Using management information, conduct effective and consistent monitoring to ensure fair customer outcomes are achieved
• Co-ordinate Distribution Oversight Manager activity to ensure most efficient use of time
• Work collaboratively with all areas of LGHF to embed the functionality of the Distribution Oversight Team within the business
• Interact with distributors to investigate any unusual activity, providing reports to the Distribution Oversight Manger of all work undertaken
• Compile clear and concise reports to enable the Distribution Oversight Manager to have sufficient oversight of all distribution activity
• Where required manage the resolution of distribution issues and record accurately the process and outcomes
• Provide regular updates to the Distribution Oversight Manager regarding noticed trends or areas of concern
• Where necessary, make recommendations to improve Distribution Oversight Framework and current working model to Distribution Oversight Manager
• Where required, support the wider Business Excellence team functions

• Good written and verbal communication skills
• Confidence to exercise judgment using your initiative
• Analytical skills to investigate potential complex cases and handle multiple streams of information
• Time management skills to ensure that all tasks are complete to deadlines
• The ability to create good working relationships, with both internal and external customers
• A good team player, contributing ideas and having the ability to adapt to change quickly

Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 25 days’ holiday, private medical insurance, discretionary performance related bonuses, paid overtime, a variety of share schemes, discounts at both a huge range of high street stores and our own great products, your hard work will be rewarded when you join us.

For more detail, please contact Helen Brockbank - Resourcing Lead - helen.brockbank@landg.com