Workplace Change Manager
- Role Type
- Up to £46,000
- Closing Date
- Company Info
We take pride in being there for our customers, any way we can. We’re always available to help them deal with whatever life has in store and support them in achieving financial security; and that’s thanks to the talented and dedicated people who work with us. Joining us, we want you to be proud of the work you do, how you develop and the contribution you make to society. Working with us, we help your talent thrive in an environment where you’ll be supported to work autonomously and flexibly.
- Department Info
From HR and Digital teams through to Group Finance, Risk and Corporate Comms – our Group function support our businesses across the UK and abroad. Delivering essential services and activities that have a real impact on our business and our customers lives, we enable our people to do what they do best, contributing to delivering a great customer service, profitability and strategic growth.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Group Real Estate supply and maintain L&G employee occupied locations across a range of geographical locations . As an integrated part of the Group HR team, GRE set the strategy for our occupied estate ensuring accurate data enables us to maximise both the occupancy of those properties and ensure they meet the needs of our employees. GRE also support group activity with health, safety, risk and environmental guidance and monitoring.
GRE are driving forward how our workspace and work locations support both L&G success by considering ways of working, design and the future of work. Group Real Estate has a significant role to play in employee experience and we have prioritised that challenge in our ongoing strategy and development of the GRE team.
- Job Duties
The Workplace Change Manager (WCM) is a key member of the Group Real Estate (GRE) team for Legal & General. The role holder will provide analysis, planning and change delivery advice across the group. The role holder will influence data driven decision making on people locations and future ways of working, driving forward the efficient occupation of all premises and our evolving business needs. The role will then deliver on change required to support people and locations.
Develop a collaboration network across the business for GRE workplace and location change maintaining accurate utilisation/vacancy/void/allocation/ trends. Use data to become the GRE subject matter expert on occupancy and where to apply data for the resultant efficiency of the estate. Input into the accommodation and occupancy strategy for L&G GRE and L&G employee experience strategy.
Make data evidenced to maximise space utilisation, occupational cost and enhance working environments for L&G colleagues. Be the first point of contact for all space related enquiries. Manage the GRE space planner role (outsourced) to ensure all estate drawings and occupation data is accurate and current and prioritisation is clear for projects and timelines for delivery
Implement effective communication and engagement processes to manage customer expectations, promptly resolving conflicts with tact and diplomacy. Ensure all impacted employees are informed of upcoming changes and are clear on the role they will play in the process. Advise the business where key group activities may require scheduling changes.
Support the GRE Property and Infrastructure Manager with design, planning and scheduling of workplace refurbishment / fit out or occupation change for GRE projects. Be the lead liaison for all furniture solutions change with approved suppliers.
Ensuring that all projects are compliant with legal and regulatory controls - health and safety, building control, planning and environmental regulation and policy. Make recommendations to minimise the environmental impact of any project. Where required, reduce and control unacceptable risks working with the relevant GRE partners.
Treating Customers Fairly. Manage complaints in an impartial way, demonstrating independence and sound judgement based on all relevant information. Assess whether customers appear to have been provided with sufficient information to enable them to make an informed decision to accept the recommendation presented to them.
Manage, empower, motivate and develop employees at all levels, in a manner that is consistent with the company's policies and procedures including the Partnership Agreement, to maximise the performance of the area. Work together to further the success of the business by enabling a flexible approach in a time of rapid and continuous change.
- Skills Required
Autocad / Revit Certification (or equivalent experience)
Project Management Certification an advantage
Experience of managing multiple workplace change projects simultaneously
Experience managing workplace change projects up to a value of £250k.
Experience of AutoCAD, Revit or similar tools to produce scaled and accurate general plan drawings. Experience of virtual reality design would be advantageous.
Experience of real estate planning and design in a corporate business.
Demonstrable project management, change journey and delivery experience. Experience of supporting teams transitioning to new ways of working such as non- allocated desks, shared open floor workspaces or agile working practices.
Advanced stakeholder management skills with the ability to communicate and influence at all levels using negotiation and diplomacy.
Confident with Microsoft Outlook, MS Project, PowerPoint and Excel applications. Previous use of digital workplace planning and reporting tools.
Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 27 days' holiday,private medical insurance, performance related bonuses, a variety of share schemes, discounts at both a huge range of high street stores and our own great products, your hard work will be rewarded when you join us.
For further information about the role, please contact Lynn Morriss, UK Resourcing Lead, at firstname.lastname@example.org
- Job Summary
Recruiting for a Workplace Change Manager in our London offices.