- Role Type
- £28,600 to £45,400
- Closing Date
- Company Info
We take pride in being there for our customers. We help them deal with whatever life has in store and support them in achieving financial security; and that’s thanks to the talented and dedicated people who work with us. For us, ‘social responsibility’ is not just a buzzword. It defines us and runs through everything we do for our customers and as an employer. And working with us, you’ll get a competitive reward package and have the flexibility and autonomy to deliver your personal, business and career goals.
- Department Info
From HR and Digital teams through to Group Finance, Risk and Corporate Comms – our Group function support our businesses across the UK and abroad. Delivering essential services and activities that have a real impact on our business and our customers lives, we enable our people to do what they do best, contributing to delivering a great customer service, profitability and strategic growth.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
- Job Duties
Provides Delivery Office functions and services under the supervision of Delivery Office Manager / Senior Portfolio Analyst as required.
Supports creation of change investment portfolio plans, provides management information ensuring sufficient frequency, granularity, accuracy and insight to facilitate appropriate decision making.
Adhere to best practice Delivery Office functions and services to ensure a consistent and excellent level of service that means customer expectations are met, is consistent with what has been communicated and is aligned to L&G’s Treating Customers Fairly policy.
Evaluates Delivery Office activity, identifying alignment with the Divisional target operating model making recommendations to the Delivery Office Manager / Senior Portfolio Analyst taking into account costs benefits and risks.
Ensures appropriate prioritising, planning, resourcing and contingency for customer issues are highlighted into Business Unit plans so that they are central to delivery and aligned to L&G’s Customer Experience and Treating Customers Fairly Policy.
Ensure that effective Delivery Office processes and controls are in place, and that functions are integrated effectively, to demonstrate that customer driven needs are central to delivery and aligned to L&G Customer Experience and Treating Customers Fairly Policy.
- Skills Required
P3O Foundation and Practitioner
Demonstrated experience in delivering PMO/Delivery Office functions and services.
Experience in delivering a process change.
Experience of using Portfolio Management tools.
Understanding and use of Microsoft Office and Sharepoint
Knowledge of PMO/P3O/Delivery Office functions and services
Understanding of process improvement models
Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 22 days’ (with potential to rise to 26 days) holiday, discretionary performance related bonuses, paid overtime, a variety of share schemes, discounts at both a huge range of high street stores and our own great products, your hard work will be rewarded when you join us.
Please contact firstname.lastname@example.org with any queries