We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Reporting directly to Senior BA, the BA will:

• Facilitate workshops, stakeholder interviews, discovery activities to elicit requirements/user stories from stakeholders
• Validate user stories using research, data and customer insight to make informed decisions on priorities and focus
• Support the Product Owner in the analysis activities for the prioritised backlog
• Work closely with UX Designers to translate user stories into viable product designs and deliver wireframes and working prototypes.
• Manage stakeholder alignment and communication at various levels across multiple business areas.
• Provides mentoring to junior BA’s

May provide assignment lead support to junior BA’s

• Experience working as a BA within an Agile Scrum team
• Solid Business Analysis experience and background working within a Digital team, environment and across digital platforms
• Experience of tools commonly used in Agile environment JIRA / Confluence  
• Good understanding of User Experience and Customer Journey concepts
• Experience in Concept and User Testing techniques
• Confident working with ambiguity
• Ability to work independently and be self-motivated
• Strong negotiating skills, is a great listener and is skilled at dealing with conflict
• Applied knowledge of Business Process Modelling techniques
• Strong verbal and non-verbal communication skills
• Ability to multi-task and prioritise own workload

Ability to facilitate a team to consensus on requirement decisions

Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 25 days' holiday (plus one day after two years), private medical insurance, performance related bonuses, a variety of share schemes, discounts at both a huge range of high street stores and our own great products, your hard work will be rewarded when you join us.