Compliance Monitoring Senior Manager, Digital and Analytics

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VN-9225

Permanent

Cardiff or Hove

£70000 to £85000 dependent on experience

29 June 2018

We are recruiting for a Compliance Monitoring Sernior Manager, Digial and Analytics to innovate, shape and lead the Compliance Monitoring functions capability with respect to the oversight of first line of defence activity, using digital and system analytics capability.  Strategies should incorporate one-off and ongoing oversight activity, enabled / undertaken through technology.

  1. Innovate, shape and lead the Compliance Monitoring functions capability with respect to the oversight of first line of defence activity, using digital and system analytics capability.  Strategies should incorporate one-off and ongoing oversight activity, enabled / undertaken through technology.   
  2.  Develop new approaches and implement new technologies to assess first line of defence customer activity, focussing on potential customer harm, potentially vulnerable customers and regulatory compliance.
  3. Direct and manage high quality monitoring reviews, including thematic work, to assess the standards of compliance with the requirements on regulatory requirements, including customer outcomes. Ensure that timely and effective remedial actions are identified where required and that an appropriate mechanism is in place to escalate and address outstanding and overdue actions.   Particular emphasis to be on using technology to deliver results and insights, which traditional approaches do not all enable
  4. Undertake significant initiatives and projects as directed by the Monitoring Director to ensure that regulatory requirements are met or in response to business critical factors, ensuring that such projects and initiatives are delivered effectively and within agreed timescales
  5. Monitor regulatory priorities and contribute to planning, and incorporating those priorities into the risk assessment approach.
  6. Working with the Compliance Monitoring Director, substantially evolve our approach to performing and reporting regulatory compliance reviews, coaching and developing team members on the journey.
  7. To take the lead in all matters with regard to the management of employees, contribute to the management of the Monitoring function, ensuring that management discretion is used in a consistent manner and that the area follows the Group’s policies and procedures including the Partnership Agreement to maximise business performance.
  1. Ability to lead, train, coach, and influence a team of Consultants so that the methodology is adhered to and standards and timescales are met.
  2. Ability to analyse and interpret complex information/situations effectively to draw conclusions and propose well-reasoned guidance.
  3. Ability to lead and supervise Consultant interviews and conduct debriefs with senior management.
  4. Confident in making regulatory judgements but recognises where decisions may be outside own limits and proactively seeks the necessary authority. Involves others in the decision making process to get a variety of inputs. 
  5. Advanced written and verbal communication skills.  Expectation that reports will be final quality checked and accurate before presenting to the Monitoring Director.  

Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 30 days' holiday, private medical insurance, performance related bonuses, discounts at both a huge range of high street stores and our own great products, as well as a 12% car allowance scheme, your hard work will be rewarded when you join us.

For further information about the role, please contact Lynn Morriss, UK Resourcing Lead, at lynn.morriss@landg.com

About L&G

Working here is about being there for our customers; we’re available should the worst happen and we work together to enable social and financial equality across the UK. But it’s also about you –how you develop and what you can achieve. We’ll help your talent thrive in an environment where you’ll be supported to work flexibly and autonomously, sharing in our success and rewarded for a great performance with a generous benefits package.

About the business area

From HR and Digital teams through to Group Finance, Risk and Corporate Comms – our Group function support our businesses across the UK and abroad. Delivering essential services and activities that have a real impact on our business and our customers lives, we enable our people to do what they do best, contributing to delivering a great customer service, profitability and strategic growth.

About L&G

Working here is about being there for our customers; we’re available should the worst happen and we work together to enable social and financial equality across the UK. But it’s also about you –how you develop and what you can achieve. We’ll help your talent thrive in an environment where you’ll be supported to work flexibly and autonomously, sharing in our success and rewarded for a great performance with a generous benefits package.

About the business area

From HR and Digital teams through to Group Finance, Risk and Corporate Comms – our Group function support our businesses across the UK and abroad. Delivering essential services and activities that have a real impact on our business and our customers lives, we enable our people to do what they do best, contributing to delivering a great customer service, profitability and strategic growth.