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Head of Pensions Product and Communications
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VN-4737
Permanent
Hove
£75,000 to £88,000
31 March 2017
We are looking for a Head of Pensions Product and Communications to be based in our Hove office
Lead and be accountable for the Pensions Product and Communications team to enhance the value of the Mature Savings Life Pensions business through efficient product management, communications and customer retention initiatives. Ensure delivery of competitive, saleable and compliant new and existing products and propositions which maximise profit, minimise risk and provide good customers outcomes (including advisers’ outcomes).
Qualifications:
Diploma level from CII or PFS or other recognised professional organisation
Knowledge:
Detailed understanding of product structures, pricing and market positioning
Detailed understanding of Pension and Life legislation and ability to interact credibly with technical resources
Good understanding of the dynamics of the IFA, Tied and Direct markets
Good understanding and experience of the key drivers for effective communication and marketing to intermediaries and end customers
Proven experience in leading, planning and directing strategies to increase the value of products and levels of customer retention
Skills:
Strong team management and leadership
Track record of creating and managing products and governance oversight
Worked within a highly regulated environment and dealing with regulators
Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 30 days' holiday, private medical insurance, performance related bonuses, discounts at both a huge range of high street stores and our own great products, as well as a 12% car allowance scheme, your hard work will be rewarded when you join us.
About L&G
Working here is about being there for our customers; we’re available should the worst happen and we work together to enable social and financial equality across the UK. But it’s also about you –how you develop and what you can achieve. We’ll help your talent thrive in an environment where you’ll be supported to work flexibly and autonomously, sharing in our success and rewarded for a great performance with a generous benefits package.
About the business area
With a team of around 500 people, Mature Savings look after existing pensions and investments - from dealing with customer enquiries, updating information and handling customer claims. We also have a group of teams handling Communications, Product Literature, Project Management and training.